Shipping & Delivery Policy
At Geet Diamonds, every order is handled with the utmost care and security. This policy explains how and when your jewellery is dispatched and delivered.
Order Processing & Dispatch
Ready-to-ship pieces are typically processed and dispatched within [TODO: e.g. 2–4] business days of order confirmation.
Made-to-order pieces are crafted specifically for you; the estimated crafting time is shown on the product page and is generally [TODO: e.g. 2–3 weeks] before dispatch.
Delivery Timelines
Once dispatched, orders within India are generally delivered within [TODO: e.g. 3–7] business days, depending on your location. Delivery timelines are estimates and may be affected by courier delays, public holidays, or unforeseen circumstances.
Shipping Charges
[TODO: state your shipping charge — e.g. 'Complimentary insured shipping across India' or 'A flat shipping fee of ₹___ applies; free above ₹___.'] Any applicable charges are shown at checkout before payment.
Secure & Insured Shipping
All jewellery is shipped in tamper-evident packaging via reputed, insured courier partners [TODO: e.g. Sequel / BluDart / Shree Maruti]. Each shipment is fully insured until it reaches you. For security, high-value deliveries may require ID verification or an OTP at the time of delivery.
Order Tracking
Once your order is dispatched, you will receive tracking details via email/SMS so you can follow your shipment until it arrives.
Delivery Issues
If a shipment is returned to us as undeliverable (for example, due to an incorrect address or repeated failed delivery attempts), we will contact you to arrange re-delivery; additional shipping charges may apply.
If you receive a package that appears tampered with or damaged, please do not accept it, and notify us within 48 hours so we can investigate and resolve the matter.
International Shipping
[TODO: confirm whether you ship internationally. If yes: 'International shipping is available to select countries; applicable duties, taxes, and charges are borne by the customer.' If no: 'We currently ship within India only.']
Contact
For any questions about shipping or the status of your order, please reach out through our Contact page. Geet Diamonds reserves the right to update this Shipping & Delivery Policy at any time; changes take effect upon publication on this page.